privacy policy

Last updated: November 13, 2024

This Privacy Policy describes how doris-w ("Website", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or purchase from doris information-wu.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor or other individual whose information is collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How we collect and use your personal information

In order to provide our services, we have collected personal information about you from a variety of sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, Our rights and the rights of our users or others.

What personal information we collect

The type of personal information we obtain about you depends on how you interact with our website and use our services. When we use the term "personal information", we mean information that identifies, relates to you, describes you, or may be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you submit directly to us through our Services may include:

  • Contact information includes your name, address, telephone number and email.
  • Order information includes your name, billing address, shipping address, payment confirmation, email address and phone number.
  • Account information includes your username, password, security questions, and other information used for account security purposes.
  • Customer support information includes information you choose to include in communications with us, such as when sending messages through the Service.

Certain features of the Services may require you to provide certain information about yourself directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect about your usage

We may also automatically collect certain information about your interactions with the Services (" Usage Data "). To do this, we may use cookies, pixels and similar technologies (" Cookies "). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your Internet connection, your IP address, and information about your interactions with the Services of other information.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that power our website and services, such as Shopify.
  • Our payment processor collects payment information (such as bank account, credit or debit card information, billing address) to process your payment, to fulfill your order and to provide you with the products or services you have requested, to fulfill our Contract with you.
  • When you visit our website, open or click on an email we send you, or interact with our services or advertising, we or the third parties we work with may use online tracking technologies (such as pixels, web beacons) , software developers) automatically collect certain information packages, third-party libraries and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the Third-Party Websites and Links section below.

How we use your personal information

  • Provide products and services . We use your personal information to provide you with services and to perform our contract with you, including processing your payments, fulfilling your orders, and sending you emails related to your account, purchases, returns, exchanges or other transactions. notifications to create, maintain and otherwise manage your account, arrange shipping, facilitate any returns and exchanges and other functions related to your account.
  • Marketing and Advertising . We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages via email, text messages or postal mail, and showing you advertisements for products or services. This may include using your personal information to better customize services and advertising on our website and other websites.
  • Security and Fraud Prevention . We use your personal information to detect, investigate or take action against possible fraud, illegal or malicious activities. If you choose to use the Service and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with others. If you believe your account has been compromised, please contact us immediately.
  • Communicate with you and improve services . We use your personal information to provide you with customer support and improve our services. This is in our legitimate interests to respond to you, provide you with an effective service and maintain our business relationship with you

Cookies

Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with powering your Shopify store, please see https://www.shopify.com/legal/cookies . We use Cookies to support and improve our website and services (including remembering your actions and preferences), perform analytics and better understand user interaction with the services (in line with our legitimate interests of managing, improving and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better customize services, products and advertising on our website and other websites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies through the browser controls. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and may cause certain services (including certain features and general functionality) to not function properly or be no longer available. In addition, blocking cookies may not completely prevent us from sharing information with third parties (such as our advertising partners).

Our website also recognizes Global Privacy Control (GPC) signals, which allow you to choose not to have your information used or disclosed. If you notify us of your preferences via GPC, we will treat such a signal as a valid request to opt out of sharing/targeted advertising for the relevant browser or device, and if we are able to associate the device sending the signal with a Shopify account, we An opt-out request will also be applied to the account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/ . Beyond our global privacy controls, we do not recognize other Do Not Track signals that may be sent from your web browser or device.

How we disclose personal information

Under certain circumstances, we may disclose your personal information to third parties for contract performance, legal purposes and other reasons subject to this Privacy Policy. Such situations may include:

  • With vendors or other third parties who provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
  • Work with business and marketing partners to provide and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy statements.
  • When you direct, request or otherwise consent to us disclosing certain information to third parties, such as to ship products to you with your consent or through your use of a social media widget or login integration.
  • To cooperate with our affiliates or others within our group of companies where it is in our legitimate interests to run our business successfully.
  • In connection with business transactions such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Services, our rights and those of our users or others rights.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes set out in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information" above. :

category Recipient category
  • Identifiers, such as basic contact information and certain order and account information
  • Categories of personal information listed in the California Customer Records Regulations, such as basic contact information and certain order and account information
  • Commercial messages, such as order information, shopping information, and customer support messages
  • Internet or other similar network activity, such as usage data
  • Geolocation data, such as location determined through IP address or other technical measures
  • Vendors and third parties who provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and Marketing Partners
  • Affiliates

We will not use or disclose sensitive personal information without your consent or to infer your characteristics.

In the past 12 months, we have "sold" and "shared" (as such terms are defined in applicable law) personal information for the purpose of engaging in advertising and marketing activities, as described below.

Personal information categories Recipient category
Identifiers such as name, email address, and phone number Business and Marketing Partners
Commercial information, such as records of products or services purchased Business and Marketing Partners
usage data Business and Marketing Partners

Third Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not owned or controlled by us, you should review their privacy and security policy and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on such sites.

Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Service and/or users of these third-party platforms, but we do not limit its use or by Third parties. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided personal information to us, you may request its removal by contacting us using the contact information listed below.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as such terms are defined in applicable law) personal information of individuals under the age of 16.

Security and retention of your information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in some cases we may deny your request where permitted by law.

  • Right of Access/Information: You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
  • Right to erasure: You may have the right to request that we delete the personal information we maintain about you.
  • Right to rectification: You may have the right to ask us to correct inaccurate personal information that we hold about you.
  • Right to portability: Under certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
  • Restriction of processing: You may have the right to ask us to stop or restrict our processing of your personal information.
  • Withdrawing consent: If we rely on consent to process your personal information, you may have the right to withdraw that consent.
  • Appeals: If we refuse to process your request, you may have a right to appeal our decision. You can do this by replying directly to our denial.
  • Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving these emails at any time using the unsubscribe option displayed in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

You can exercise any of these rights by following the instructions on our website or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to the request. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to enforce your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly and as required by applicable law.

complaint

If you have a complaint about the way we handle your personal information, please contact us using the contact information provided below. If you are dissatisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact information set out below, or to your local data protection authority The agency files a complaint.

international users

Please note that we may transfer, store and process your personal information outside of your country of residence.

If we transfer your personal information outside Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contract issued by the relevant UK competent authority (as the case may be), unless the data is transferred to a countries have been determined to provide an adequate level of protection.

contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at doris.wu0322@gmail.com.